Slides and Spreadsheets are boring
Watch how Retentional will help you drive, track and uncover customer value with relentless focus.
Don’t leave your customers uninspired
Generate enthusiasm from your customers to engage in their success journey with you.
OKR-led success plans
Verifiable Customer Outcomes
Clients are your strongest growth engine, it's time to take them seriously.
OKR templates
Use our library of pre-made OKRs to launch success plans quickly.
See how it works
Customer Outcomes
Focus on driving customer outcomes and show exactly how your product will help your clients meet their goals, using OKRs.
Onboarding complete
Optimize marketing campaigns
Improve LLM performance
Increase sales for 10%
Onboarding complete
Multiple Success Plans
Run multiple Success Plans for your clients and see the progression they're experiencing over time. Perfect for winning renewals.
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Loved by High Touch Teams
Retentional is simple yet effective in driving customer outcomes.
"We've seen a meaningful jump in our engagement metrics with our high-touch clients, they're loving their success plans. "
Shawn N
Senior Enterprise Customer Success Manager
"I loved the fact that Retentional allows our team to do handover of client success plans and pinpoint exactly how we're delivering tremendous value."
Jamie A
Enterprise Customer Success Manager
"The ease of use of the platform, the customer sentiment score and the clear ability to reference Success Plans to have a qualitative outlook on all engagement is awesome."
Khalid Y
Enterprise Customer Success Manager
The Purpose-Built Success Plan
Designed together with CS leaders. This is true customer-led success planning.
Frequently Asked Questions
Do you support any workflow Integrations?
Yes! Retentional integrates with Zapier which opens the opportunity to integrate your success plans with 1000s of other tools.
Can I track the performance of my success plans?
If you work closely with clients on a regular cadence, then you need Retentional to ensure the conversations stay hyper focused on delivering tremendous value to your clients in the most cost effective way. Retentional is not an expensive customer success software. We're super light-weight and hyper focused.
Can I save and reuse my success plans to save time?
Yes you can! Easily reuse a success plan by duplicating it and using it against any other client. Save time building success plans with Retentional.
Can my clients access their success plans on Retentional?
Yes they can! Easily send a shareable link with all your stakeholders both internal and external.
We built Retentional to deliver.
Every customerdeserves a
success plan.
Don’t deny them that right.